Privacy Policy

1. Introduction and Scope

At BENESTATES, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the EU General Data Protection Regulation (GDPR) and other applicable laws.

2. Information We Collect

We may collect personal information such as your name, email address, phone number, location, and any other details you voluntarily provide when interacting with our website, services, or marketing communications.

3. Lawful Basis for Processing

We process your data on the following legal grounds:

• Your explicit consent;
• The necessity to perform a contract;
• Compliance with legal obligations; and
• Our legitimate interests (e.g., providing service information, property updates, and marketing communications, provided you have not opted out).

4. Use of Your Information

We use your information for various purposes, including:

• Providing and improving our services;
• Responding to inquiries and offering customer support;
• Sending marketing communications, such as newsletters, promotional emails, and property updates, but only after obtaining your explicit consent;
• Conducting internal research and analysis to enhance our offerings.

5. Consent for Marketing Communications

We require your explicit, affirmative consent before sending any marketing emails. On all subscription forms, you will see a clearly marked opt-in checkbox accompanied by information on how your data will be used for marketing purposes. Additionally, a double opt-in process is employed to confirm your consent. If you do not provide this consent, you will not receive marketing communications from us.

6. Data Processing for Email Marketing

For our email marketing campaigns, we utilize third-party service providers such as Brevo.
All personal data shared with our email marketing partners is processed in strict compliance with GDPR, and we have implemented appropriate technical and organizational safeguards to protect your information.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Specifically for email marketing, your data will be retained until you withdraw your consent or unsubscribe, at which point it will be securely deleted or anonymized.

8. Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA).
In such cases, we ensure that adequate safeguards, such as standard contractual clauses, are in place to protect your data during international transfers.

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

• The right to access your data;
• The right to request correction of inaccurate or incomplete data;
• The right to request deletion of your data (the “right to be forgotten”);
• The right to restrict or object to the processing of your data;
• The right to data portability; and
• The right to object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us using the details provided in Section 14.

10. Unsubscribe Mechanism

Every marketing email includes a clear, easily accessible unsubscribe link.
Any unsubscribe request will be processed within 72 hours, ensuring that you no longer receive marketing communications from us.

11. Third-Party Data Sharing

We may share your personal data with trusted third-party service providers (e.g., Brevo) to help us operate our website and execute our marketing campaigns.
We ensure that these third parties are GDPR-compliant and that your data is used solely for the purposes we have specified.

12. Data Transfers to Third Parties

If we transfer your personal data to third parties located outside the EEA,
we will implement adequate safeguards to ensure that your data receives an equivalent level of protection.

13. Data Protection Inquiries

For any questions or concerns regarding your personal data or our data protection practices, please contact our Head Quarters.

14. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
Any significant changes will be clearly communicated on our website along with the effective date of the updates.

15. Contact Us